Email Marketing Metrics Calculator
Paste the numbers from one campaign report and get every rate that matters, with benchmarks to judge them against.
Open rate
–
Unique opens ÷ delivered
- Click rate
- –
- Unique clicks ÷ delivered
- Click-to-open rate
- –
- Clicks ÷ opens
- Bounce rate
- –
- Bounces ÷ sent
- Unsubscribe rate
- –
- Unsubscribes ÷ delivered
- Conversion rate
- –
- Conversions ÷ delivered
- Delivered
- –
- Sent − bounces
- Revenue per email
- –
- Revenue ÷ delivered
- Revenue per click
- –
- Revenue ÷ clicks
Rough benchmarks
| Metric | Rough range | Note |
|---|---|---|
| Open rate | 20 to 40% | Apple Mail Privacy Protection inflates opens, often by a lot. |
| Click rate | 1 to 3% | On delivered. Higher for transactional and highly segmented sends. |
| Click-to-open rate | 5 to 15% | The cleanest read on whether the content earned the click. |
| Bounce rate | Under 2% | Above that, list hygiene is hurting sender reputation. |
| Unsubscribe rate | Under 0.5% | A spike on one send usually points at frequency or relevance. |
These are rough ranges that vary widely by list, industry, and send type. A cold promotional blast and a weekly newsletter to paying customers should not be judged against the same numbers.
Which email metrics to trust, and which to discount
Every rate on an email report depends on what you divide by. Open, click, unsubscribe, and conversion rates should use delivered emails as the base, because a bounced message never reached an inbox. Bounce rate is the exception: it is a share of what you sent. Platforms mostly agree on this now, but exported spreadsheets and agency decks often do not, which is how a 22 percent open rate becomes a 25 percent one between two slides.
Open rate has been the least reliable number in email since Apple Mail Privacy Protection started pre-loading messages in 2021. On a list with a large Apple Mail share, opens are inflated and the true figure is unknowable from the report alone. Click rate and click-to-open rate are harder to fake. Click rate tells you what share of the list acted; click-to-open rate tells you whether the content converted the attention it got. When opens are high and CTOR is low, the subject line did its job and the body did not.
The number worth carrying into a budget conversation is revenue per email delivered. It rolls open, click, and conversion into one figure that can be multiplied by list size and send frequency to estimate what the channel is worth. Paired with the list growth and sponsorship calculators, it tells you what a subscriber is worth to acquire and what a placement in your newsletter is worth to sell.
Formulas
- Delivered
- = Sent − Bounces (unless you enter it)
- Open rate
- = Unique opens ÷ Delivered
- Click rate
- = Unique clicks ÷ Delivered
- Click-to-open rate
- = Unique clicks ÷ Unique opens
- Bounce rate
- = Bounces ÷ Sent
- Unsubscribe rate
- = Unsubscribes ÷ Delivered
- Conversion rate
- = Conversions ÷ Delivered
- Revenue per email
- = Revenue ÷ Delivered
- Revenue per click
- = Revenue ÷ Unique clicks
Frequently asked questions
Should open rate be calculated on emails sent or emails delivered?
Delivered. A bounced email was never in an inbox, so it cannot be opened. Dividing by sent drags every rate down in proportion to your bounce rate and hides the real engagement of the people who received the message. Most email platforms already report on delivered; this tool does the same, and calculates bounce rate on sent because that is the only base that makes sense for it.
Why is click-to-open rate more useful than open rate?
Open rate mostly measures the subject line, the sender name, and the share of your list on Apple Mail, which pre-loads images and registers an open whether or not anyone read the email. Click-to-open rate takes opens as its base, so it isolates the question the content is responsible for: of the people who looked at it, how many did something. A campaign with a 45 percent open rate and a 4 percent CTOR has a content problem, not a subject line problem.
What counts as a good email conversion rate?
It depends entirely on what the conversion is. A webinar registration from a warm list can convert several percent of delivered emails. A purchase from a broad promotional list is usually well under one percent. Rather than chasing a universal benchmark, track revenue per email delivered over time: it combines open, click, and conversion into one number that reflects what the list is actually worth per send.
More free tools
Browse all free tools →- Newsletter Sponsorship Rate Calculator Price a newsletter sponsorship from subscribers, open rate, and a target CPM, or reverse a quoted rate into its effective CPM.
- Email List Growth Calculator Project list size over time from new subscribers per month, unsubscribe rate, and list decay.
- Email Subject Line Checker Check subject line length, inbox truncation on mobile and desktop, spam-trigger words, and punctuation habits that hurt deliverability.
Draw it out before the board does.
Monday Brief plus a Thursday deep dive. Free, no paid tier.